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acm.caqa.com
CAQA Riverbend Animal Care is a simulated veterinary, animal care and shelter services workplace created by CAQA for training and assessment against the Animal Care and Management Training Package. Compassionate care for every animal, every day.
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Riverbend Animal Care is a regional animal welfare and veterinary organisation serving northern Victoria.
Riverbend Animal Care is a regional animal welfare and veterinary organisation serving northern Victoria. It runs a companion animal shelter and adoption centre, a general practice veterinary clinic with a surgical suite, a boarding kennel and cattery, a grooming salon and a behaviour and training service. Under contract to a local council it also delivers animal management services, including the collection and impounding of stray and unregistered animals. Its customers range from private pet owners and rescue groups to farms, retirement villages and a greyhound rehoming program. Every year the organisation cares for around 2,400 animals through the shelter and sees more than 9,000 clinic consultations.
The organisation operates from three sites. The Bendigo region site holds head office, the shelter, adoption centre and animal management depot. The Shepparton clinic runs consultations six days a week with an on-call roster for after-hours emergencies. The Echuca region centre houses the boarding kennels, cattery and grooming salon. Work is organised into six departments: Veterinary Clinic, Shelter and Adoptions, Boarding and Grooming, Animal Management Services, Behaviour and Training, and Business Support. Animal attendants work a seven-day rotating roster with early feeding and cleaning shifts, while clinic and reception staff work standard days with a shared weekend roster.
Every decision starts with the physical and behavioural welfare of the animal in front of us.
We treat owners, adopters, volunteers and colleagues with courtesy, especially on the hardest days.
We work within our training, ask for help early and keep our skills current.
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Compassionate care for every animal, every dayCAQA Riverbend Animal Care, veterinary, animal care and shelter servicesServices and operationsVeterinary consultations and surgeryShelter and adoptionBoarding kennels and catteryGrooming salonBehaviour and trainingAnimal management servicesSix departments , one workplaceVeterinary ClinicShelter and Adoptions