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CAQA Department of Community Programs: simulated public sector agency workplace by CAQA
CAQA Department of Community Programs is a simulated public sector agency workplace created by CAQA for training and assessment against the Public Sector Training Package. Public value, delivered.
Visit website ↗About CAQA Department of Community Programs: simulated public sector agency workplace by CAQA
The Department of Community Programs is a state government department that funds, regulates and supports community services across Victoria.
The Department of Community Programs is a state government department that funds, regulates and supports community services across Victoria. It administers community grants programs worth about ninety million dollars a year, contracts not-for-profit organisations to deliver youth, seniors, multicultural and neighbourhood house services, and regulates the standards those funded providers must meet. The department advises the Minister for Community Programs, answers to Parliament through the annual report and budget estimates, and serves the public through its front counters, phone line and online portal. Its work touches thousands of volunteers, community organisations and local councils every year.
The department is led by a Deputy Secretary and organised into six branches: Grants and Programs, Policy and Strategy, Procurement and Contract Management, Regulation and Compliance, Community Engagement and Client Services, and Corporate Services. Head office in Melbourne holds the executive, policy, procurement and corporate functions. The Ballarat and Shepparton regional offices run the grants assessment teams, the front counters and the compliance officers who visit funded providers in western and northern Victoria. Standard hours are 8:30 am to 5:00 pm on business days, with the front counters open from 9:00 am and the after-hours line for provider incidents staffed by a rostered duty officer.
Staff act honestly, declare conflicts of interest and use public resources only for public purposes. Decisions are made on the merits and recorded.
Advice is frank and evidence based, grants are assessed against published criteria, and every applicant, provider and member of the public is treated the same way.
Every decision has a delegate, a record and a reason. Staff welcome scrutiny from Parliament, auditors and integrity bodies.
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Public value, deliveredCAQA Department of Community Programs, public sector agencyServices and operationsCommunity grants administrationService agreements and contract managementProvider regulation and compliancePolicy advice and ministerial supportCommunity engagement and client servicesCorporate governance and recordsSix departments , one workplaceGrants and Programs BranchPolicy and Strategy Branch
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About this simulation ↗About ↗People ↗About ↗Services ↗Procurement and Contract Management Branch Plans and runs procurements for goods, services and funde ↗Regulation and Compliance Branch Registers funded providers, monitors and inspects services against ↗Community Engagement and Client Services Branch Runs the front counters, the public phone line and t ↗Corporate Services Branch Provides finance, delegations, records and information management, freedom ↗Compliance and Investigations Register Tracks inspections, complaints about providers, incident repo ↗Advanced 5 to 6 hours Plan and run a limited tender for interpreting services You are a Procurement ↗Intermediate 4 to 5 hours Inspect a funded youth service and assess compliance You are a Compliance ↗